Terms and Conditions

This Agreement was last modified on 18 February 2016.

User Terms of Service

By using the Agro Trade Georgia Service, you agree to be bound by these User Terms of Service (“Terms of Service”).

Please read the following Terms of Service carefully before using the Agro Trade Georgia Service. If you do not agree with the Terms of Service, please do not use the Agro Trade Georgia Service. These Terms of Service apply to any use of the Agro Trade Georgia Service and to the Purchase Agreements made hereunder.

  1. Definitions

Partner” means a service partner who has signed a partner agreement with Agro Trade Georgia and who offers its products and delivery services, if applicable, through the Agro Trade Georgia Service.

Purchase Agreement” means an agreement for the purchase of Partner’s products and possible delivery services made on an Order. With respect to Orders placed through the Agro Trade Georgia Service on behalf of the Partner by the User, the Purchase Agreement forms a binding agreement between Agro Trade Georgia Service on behalf of the Partner and the User.

Agro Trade Georgia” means Agro Trade Georgia LLC, ID number: 404606798. Address: 5 Panjikidze street, Apartment 29, 0160, Tbilisi, Georgia

Agro Trade Georgia Service” means Agro Trade Georgia website www.agrotradegeorgia.com.

User” or “you” means a natural or legal person using the Agro Trade Georgia Service.

Information about the identity and products and services of the Partners will be provided through the Agro Trade Georgia website.

  1. Description of the Agro Trade Georgia Service

2.1. Agro Trade Georgia provides a platform on which the User can purchase products and delivery services from the Partner of his/her choice. Agro Trade Georgia also sells delivery services to Users and in relation to d products purchased from certain Partners.

2.2. The Partners provide the information about their products and services in the Agro Trade Georgia Service, including information on product prices. The Partner will provide product-specific information only towered Agro Trade Georgia Service upon request. The sale and purchase of the Partner’s products and services may be subject to additional terms and conditions of the Partners or Agro Trade Georgia as set out in the Agro Trade Georgia Service. When selecting the Partner’s products and services that the User wishes to purchase from the Partner, the User makes a binding order to purchase the products and services from the Partner on the terms and conditions presented to the User in the Agro Trade Georgia Service before placing the order (“the Order”). After having received the Order, Agro Trade Georgia will transmit the details of the Order to the Partner. When the Order is accepted by the Partner, Agro Trade Georgia will provide the User Photo and video material of the ordered products during the 24 hours from the day of placing the order.  When Agro Trade Georgia has provided the User with an order confirmation on behalf of the Partner and the User has approved the Order, the User and the Agro Trade Georgia on behalf of the Partner enter into the Purchase Agreement. Agro Trade Georgia will provide the User with a receipt on behalf of the Partner. For delivery services providing by Agro Trade Georgia and in relation to products purchased from certain Partners: When the Order is accepted by the Partner and User and the order confirmation is provided to the User, in addition to entering into the Purchase Agreement with the Agro Trade Georgia on behalf of the Partner for the purchase of the Partner’s products, the User and Agro Trade Georgia enter into a legally binding agreement for the purchase of any delivery services ordered by User through the Agro Trade Georgia Service.

2.3. The Partner selected by the User will prepare (and deliver, if delivery services have been ordered) the products set out on the Order to the User after full prepayment of the price of the ordered product and service according invoice provided to User from e-mail address: [email protected]. Agro Trade Georgia is responsible towards the User for the proper execution of the Purchase Agreement by the Partner only after approval of the order by Agro Trade Georgia. For delivery services providing by Agro Trade Georgia and in relation to products purchased from certain Partners Agro Trade Georgia is liable for the execution of the delivery services ordered by User from Agro Trade Georgia on the Order as set out in these Terms of Service.

2.4. Agro Trade Georgia and Partner is not responsible for the delivery of the products if such delivery is not made by Agro Trade Georgia or Partner directly. Accordingly, upon delivery of the product purchased by the User from the partner supplier of the Agro Trade Georgia without shipping organized by Agro Trade Georgia, any product-related risks (loss, damage, delayed delivery, etc.) are transferred to the User.

2.5. After the Order has been placed by the User, the Order cannot be cancelled by the User. You cannot withdraw or cancel an Order for products or delivery services once you have placed it. Prior to placing an Order for a product or service you should carefully review your selection.

2.6. Once the User has made prepayment of the ordered product price and the products purchased by the User are delivered to the carrier for shipment, it will be deemed that the Purchase Agreement has been fulfilled in full.

  1. User Accounts

3.1. You have a limited, non-exclusive, non-transferable, and non-sublicensable right to use the Agro Trade Georgia Service in the form offered to you by us from time to time solely for the purposes set out herein.

3.2. In order to use the Agro Trade Georgia Service, the User must create a user account by following the registration instructions in the Agro Trade Georgia Service. The Agro Trade Georgia Service credentials are personal. The User shall ensure that any user account credentials and equivalent information required to access the user account of the User are kept confidential and used in a secure manner not accessible by third parties. A User may have only one personal user account.

3.3. Where it is suspected that any unauthorized person has become aware of a User’s user account credentials or has access to the user account of the User, the User shall immediately inform Agro Trade Georgia thereof. The User shall be responsible for any use of the Agro Trade Georgia Service and any activity under the user account of the User.

  1. Payments

4.1. The User will pay the purchase and service price set out in the  invoice by direct transfer of funds on Agro Trade Georgia’s bank account no later than the next day  of delivery of the relevant invoice by Agro Trade Georgia. Agro Trade Georgia collects all payments from the Users on behalf of the Partner. The User’s payment obligation shall arise upon placing an Order through the Agro Trade Georgia Service.

4.2. The User may fulfil this payment obligation only by using direct transfer of funds on Agro Trade Georgia’s bank account. When the User has paid the purchase price to Agro Trade Georgia, the User has fulfilled its payment obligation towards the Partner.

4.3. By submitting your order via the Agro Trade Georgia, you agree to pay the purchase price for the product you selected plus shipping and handling costs and insurance cost, and applicable sales tax, if any. Depending on the tax laws in your country, you may be required to pay some kind of tax on purchases for which we do not collect sales tax.

  1. Delivery of an Order

5.1. If the User orders the delivery of the Order through the Agro Trade Georgia Service, the Order will be delivered to the location confirmed by the User in the Agro Trade Georgia Service. The User also has to provide a street address for the confirmed location in the Agro Trade Georgia Service.

5.2. The User must be available to receive calls at the phone number the User has submitted to the Agro Trade Georgia Service. If the phone number provided by the User cannot be reached, the delivery may be cancelled by Agro Trade Georgia and the User may be charged for the full price of the Order.

5.3. The User may place an order to be delivered as soon as possible (standard delivery method) or by pre-ordering a certain delivery time.

5.4. Standard delivery option: The User must be present at the confirmed location set out in the Order between the time of making the Order until the products set out in the Order have been received. If the User is not available at the location he/she has confirmed within five minutes of the arrival of the delivery of the ordered products and the User does not respond after two contact attempts by the courier making the delivery, the delivery may be cancelled by Agro Trade Georgia and the User may be charged for the full price of the Order.

5.5. “Pre-order” delivery option: the User must be present at the confirmed location between ten minutes prior to the pre-ordered delivery time until the moment of delivery in order to receive the Order.

5.6. Delivery service of any product ordered by the User, which is organized by Agro Trade Georgia, will be subject to mandatory insurance. Partner will deliver the products you purchased to a common carrier for shipment to the location confirmed by the User in the Agro Trade Georgia Service. Accordingly, upon delivery of the product purchased by the User to the common carrier for transportation, any product-related risks (loss, damage, delayed delivery, etc.) are transferred to the carrier and/or insurance company. The carrier and/or insurance company bears all risks of loss and damage to the products from the time Partner delivers the products to the carrier.

  1. Picking up and collecting an Order at the Partner’s point of sale

6.1. If the User has not ordered delivery of the Partner’s products set out in the Order, but the collection at the Partner’s point of sale, the products can be collected at the point of sale of the Partner the User has chosen in connection with the Order. The User will receive a separate electronic confirmation when the products are ready for collection. The Partner or Agro Trade Georgia may set conditions for the identification of the User when picking up the products set out in the Order.

6.2. The Partner shall retain the ordered products for 60 minutes after Agro Trade Georgia has notified the User that the Order is ready for collection. However, this obligation is limited to the opening hours of the particular Partner’s point of sale and the Order has to be collected before the closing time of said point of sale of the Partner.

  1. Time estimates

7.1. Any delivery time or pick-up time or other time estimate communicated to the User by Agro Trade Georgia in the Agro Trade Georgia Service are only estimated times. There is no guarantee that the Order will be delivered or available for pick-up at the estimated time. Delivery times of the products may also be affected by factors such as traffic jams, rush hours and weather conditions.

  1. Intellectual Property Rights

8.1. All Intellectual Property Rights in or related to the Agro Trade Georgia Service and thereto related documentation and all parts and copies thereof shall remain exclusively vested with and be the sole and exclusive property of Agro Trade. “Intellectual Property Rights” shall mean copyrights and related rights (including database and catalogue rights and photography rights), patents, utility models, design rights, trademarks, tradenames, trade secrets, know-how and any other form of registered or unregistered intellectual property rights.

8.2. These Terms of Service do not grant the User any Intellectual Property Rights in the Agro Trade Georgia Service and all rights not expressly granted hereunder are reserved by Agro Trade Georgia.

8.3. User grants to Agro Trade Georgia a worldwide, royalty-free, sublicensable, and transferable right to use, modify, reproduce, distribute, display, publish and perform any content provided by User in connection with the Agro Trade Georgia Service. Such content may include photographs, data, information, feedback, suggestions, text, and other materials that are uploaded, posted or otherwise transmitted relating to the Agro Trade Georgia Service.

  1. Additional Provisions for use of the Agro Trade Georgia Service

9.1. The Agro Trade Georgia Service is only available to persons of the age of 18 years or older.

9.2. The User shall observe all applicable rules and regulations when using the Agro Trade Georgia Service, including the purchase of alcohol. To the extent delivery of alcohol is available in the country where the User is located, the User may be refused delivery of alcoholic beverages in case he/she is unable to provide a valid photo ID to Agro Trade Georgia courier partner delivering the Order proving that the User is at least 18 years of age. The User may be refused delivery of alcoholic beverages also in other cases stipulated by laws in the country where the User is located).

9.3. Agro Trade Georgia is constantly developing the Agro Trade Georgia Service and Agro Trade Georgia may change or remove different parts of the Agro Trade Georgia Service, including features, the products and Partners available in the Agro Trade Georgia Service in part or in whole.

9.4. Agro Trade Georgia generally reviews content provided by the Partners to maintain a high standard of service. Despite such attempts by using the Agro Trade Georgia Service, the User may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful.  Agro Trade Georgia is not responsible for third parties’ (including the Partners’) content or information or for any damages arising as a result of the use of or reliance on it.

9.5. The User will not: (i) use or attempt to use another person’s personal Agro Trade Georgia account and/or access another person’s personal payment data through the Agro Trade Georgia Service or use another person’s personal bank account when using the Agro Trade Georgia Service, without consent of that other person; (ii) copy, modify or create derivative works of the Agro Trade Georgia Service or any related technology; (iii) reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Agro Trade Georgia Service or any related technology, or any part thereof; (iv) remove any copyright, trademark or other proprietary rights notices contained in or on the Agro Trade Georgia Service; (v) remove, cover or obscure any advertisement included on the Agro Trade Georgia Service; (vi) collect, use, copy, or transfer any information obtained from the Agro Trade Georgia Service without the consent of Agro Trade Georgia; (vii) use bots or other automated methods to use the Agro Trade Georgia Service; (viii) create a Agro Trade Georgia account using a fake identity or an identity of another person; or (ix) access the Agro Trade Georgia Service except through the interfaces expressly provided by Agro Trade Georgia, such as the Agro Trade Georgia Website.

9.6. Agro Trade Georgia is entitled to remove a User from the Agro Trade Georgia Service with immediate effect and/or refuse or cancel any Orders from a User if: (i) the User abuses the Agro Trade Georgia Service or causes any harm or detriment to the use of the Agro Trade Georgia Service or the Partners or Agro Trade Georgia or Agro Trade Georgia’s employees, (ii) Agro Trade Georgia has reasonable belief of fraudulent acts by the User when using the Agro Trade Georgia Service, (iii) the User places a false Order (for example by not paying or by not being present on the delivery or collection location in order to receive the Order) or otherwise fails to comply with his obligations arising from these Terms of Service; (iv) there is reasonable doubt about the correctness or authenticity of the Order. If Agro Trade Georgia cancels an Order that has already been paid for, Agro Trade Georgia shall transfer that amount into the same user account as the one from which the payment was made by the User.

9.7. Agro Trade Georgia shall process any personal data collected from the User in accordance with  Agro Trade Georgia Privacy Statement.

9.8. The User must comply with applicable third party terms of agreement when using Agro Trade Georgia Service.

9.9. The price of the products is determined based on the price at the date of placing the Order. Please note that there may be minor price alterations between the indicated price and final price of the Order for pre-packed items in case of package weight variations.

9.10. When You use the Agro Trade Georgia Service, there may be a minimum value for purchase required, in which case you will be notified thereof before You make the Order on the Agro Trade Georgia Service. Where an Order fails to meet the minimum required value, you will have the possibility to pay the difference to meet the minimum value or to add more products to Your Order.

9.11 The Partner determines in its sole discretion the selection and pricing of products available on the Agro Trade Georgia Service. The Partner may also impose certain restrictions on Your Order, such as quantity limits and size limitations of the Order.

9.12 Agro Trade Georgia is responsible for informing You of any limitation relating to the availability of any products. User accepts that in case a product is temporarily unavailable, the Partner will fulfill Your Order without including such product item in the Order. You will not be charged for products that are unavailable at the time of placing the Order.

9.13. Agro Trade Georgia is responsible for the information provided by the Partner on the Agro Trade Georgia Service and does gives any warranty on the availability, quality or suitability of the products. The Partner is solely liable for defects agreed in advance in the contents of the Order or other shortcomings in the performance of the Purchase Agreement.

  1. Term and termination

10.1. These Terms of Service are in force as a binding agreement between Agro Trade Georgia and the User until further notice as long as the User is using the Agro Trade Georgia Service.

10.2. The User can discontinue the use of the Agro Trade Georgia Service at any time. Agro Trade Georgia can discontinue providing the Agro Trade Georgia Service permanently or temporarily at any time.

  1. Complaints

11.1. Please note that the Agro Trade Georgia Service may at any time be interrupted or permanently discontinued. The Agro Trade Georgia Service may also be temporarily suspended. Do not use the Agro Trade Georgia Service for backing up any data. While we do our best in providing you our platform and services (including new and/or temporary services such as no-contact deliveries, deliveries with novel technology or deliveries of new product categories) error-free, Agro Trade Georgia does not promise or guarantee you anything regarding the reliability, functionality, timeliness, quality or suitability of the Agro Trade Georgia Service, its features or any service offered by Agro Trade Georgia. Agro Trade Georgia does not promise or guarantee anything that is not expressly mentioned in these terms.

11.2. The Partner is committed to prepare the Order in accordance with the features ordered by the User and within the time shown on the Agro Trade Georgia Service. If there are any defects in the (delivery of the) Order, the User may contact the customer service of Agro Trade Georgia, acting on behalf of Partner, through the in-app customer support chat, or www.facebook.com page https://www.facebook.com/agrotradegeorgia or through what’s up chat on number +995 592 019811.

11.3. The Partner is solely liable for defects agreed in advance in the contents and preparation of the Order or other shortcomings in the performance of the Purchase Agreement.

11.4. The User who has discovered shortcomings in the performance of the Purchase Agreement must submit any complaints to Agro Trade Georgia without delay, with clear descriptions of said shortcomings.

  1. Applicable Law and Dispute Resolution

12.1. These Terms of Service shall be governed by and construed in accordance with the laws of Georgia.

12.2. Disputes arising from these Terms of Service shall be resolved by the Court of Georgia.

  1. Amendments

13.1. These User Terms of Service are subject to amendments.

13.2. Agro Trade Georgia shall publish the amended User Terms of Service at the Agro Trade Georgia Website. User can review the most current version of the Terms of Service at any time on Agro Trade Georgia Website. Agro Trade Georgia reserves the right to update, change or replace any part of Agro Trade Georgia Terms of Service without any notification by posting updates and/or changes to Agro Trade Georgia Website. It is User’s responsibility to check Agro Trade Georgia Website periodically to understand the Terms and Agro Trade Georgia Privacy Policy which is subject to change without notice. Continued use of or access to Agro Trade Georgia Website by the User following the posting of any changes constitutes acceptance of those changes.

  1. Assignment

14.1. Agro Trade Georgia shall be entitled to assign all or any of its rights or obligations hereunder in whole or part to an affiliate or successor or to a purchaser or acquirer of its business assets relating to Agro Trade Georgia Service without the User’s prior consent.

14.2. The User shall not be entitled to assign any of its rights or obligations hereunder in whole or part.

Agro Trade Georgia privacy statement

Agro Trade Georgia  (”Agro Trade Georgia”, “we”) process personal data of their users of the visitors of the website www.agrotradegeorgia.com

In this Privacy Statement, the word “Agro Trade Georgia Services” refers to the Website and. In this Privacy Statement, the word “User” or “you” refers jointly to our and our group companies’ customers, representatives and other authorized users of our customer organizations, potential customers and the users of the Agro Trade Georgia Services.

Our Privacy Statement explains, for example, the types of personal data we process, how we process the personal data and how you may exercise your rights as a data subject (e.g. right to object, right of access).

Some of our services might be subject to a separate privacy policy. If a separate privacy policy applies to a particular service, we will post it in connection with the service in question.

This Privacy Statement may be updated from time to time in order to reflect the changes in data processing practices or otherwise. You can find the current version on the Website.

  1. DATA CONTROLLER(S)

This Privacy Statement applies to processing of personal data carried out by Agro Trade Georgia.

In relation to the processing of personal data of Users Agro Trade Georgia is acting as data controller. This means that Agro Trade Georgia determine the purposes for and means by which personal data is processed.

  1. Agro Trade Georgia’s CONTACT DETAILS

Name: Agro Trade Georgia LLC
Business ID: 404606798
Correspondence address: 5 Panjikidze street, Apartment 29, 0160, Tbilisi, Georgia
E-mail address: [email protected]
website: www.agrotradegeorgia.com

  1. PERSONAL DATA PROCESSED AND SOURCES OF DATA

The personal data collected and processed by us can be divided into two general data categories: User Data and Analytics Data.

User Data

User Data is personal data collected directly from you. We may collect User Data from our Users when Users register to the Agro Trade Georgia Services, subscribe to a newsletter or fill out a form. Further, please note that we also collect details of any transactions and payments you carry out through the Agro Trade Georgia Services.

User Data that is necessary in order to use the Agro Trade Georgia Services

The following personal data collected and processed by us is necessary in order for a proper performance of the contract between you and for the compliance with our legal obligations.

When you register to the Agro Trade Georgia Services and create a user account, you need to provide us with the following information:

  • full name
  • telephone number
  • email address

User Data you give us voluntarily

Your user or customer experience may be enhanced by providing us with the following information:

Additional Account Information:

  • a picture
  • delivery address
  • location data (if you consent to the processing of your location data)
  • other information you provide either when creating a user account or later when modifying your account profile

Other Information. We may also process other information provided by you voluntarily such as:

  • information you provide when rating our services
  • marketing opt-ins and opt-outs
  • information you provide by phone or in email or chat correspondence with us, including call recordings of your calls with our customer service

Analytics Data

Although we do not normally use Analytics Data to identify you as an individual, you can sometimes be recognized from it, either alone or when combined or linked with User Data. In such situations, Analytics Data can also be considered personal data under applicable laws and we will treat such data as personal data.

We may automatically collect the following Analytics Data when you visit or interact with the Agro Trade Georgia Services:

Device Information. We collect the following information relating to the technical device you use when using the Agro Trade Georgia Services:

  • device and device identification number, device IMEI
  • country
  • IP address
  • browser type and version
  • operating system
  • Internet service providers
  • advertising identifier of your device
  • visitor identifier

Usage Information. We collect information on your use of the Agro Trade Georgia Services, such as:

  • time spent on the Agro Trade Georgia Services
  • interaction with the Agro Trade Georgia Services
  • information on your orders made through the Agro Trade Georgia Services
  • the URL of the website you visited before and after visiting the Agro Trade Georgia Services
  • the time and date of your visits to the Agro Trade Georgia Services
  • the sections of the Agro Trade Georgia Services you visited
  • the products you searched for while using the Agro Trade Georgia Services
  1. PURPOSES AND LEGITIMATE GROUNDS FOR THE PROCESSING OF YOUR PERSONAL DATA

Purposes

There are several purposes of the processing of your personal data by Agro Trade Georgia:

To provide the Agro Trade Georgia Services and carry out our contractual obligations (legal ground: performance of a contract and legitimate interest)

Agro Trade Georgia processes your personal data to be able to offer the Agro Trade Georgia Services to you under the contract between you and Agro Trade Georgia.

We use the data for example to handle your payments or any refunds (where applicable) and to provide our partners (the product sellers and our courier partners) with the information necessary for the preparation or delivery of your order. If you contact our customer service, we will use the information provided by you to answer your questions or solve your complaint.

For our legal obligations (legal ground: compliance with a legal obligation)

Agro Trade Georgia processes data to enable us to administer and fulfil our obligations under law. This includes data processed for complying with our bookkeeping obligations and providing information to relevant authorities such as tax authorities.

For claims handling and legal processes (legal ground: legitimate interest)

Agro Trade Georgia may process personal data in relation to claims handling, debt collection and legal processes. We may also process data for the prevention of fraud, misuse of our services and for data, system and network security.

For customer communication and marketing (legal ground: legitimate interest)

Agro Trade Georgia processes your personal data to contact you regarding the Agro Trade Georgia Services and to inform you of changes relating to them. Your personal data are also used for the purposes of marketing the Agro Trade Georgia Services to you.

For quality improvement and trend analysis (legal ground: legitimate interest)

We may also process information about your use of the Agro Trade Georgia Services to improve the quality of the Agro Trade Georgia Services e.g. by analyzing any trends in the use of the Agro Trade Georgia Services. In order to ensure that our services are in line with your needs, personal data can be used for things like customer satisfaction surveys. When possible, we will do this using only aggregated, non-personally identifiable data.

Legal grounds for processing

Agro Trade Georgia processes your personal data to perform our contractual obligations towards you and to comply with legal obligations. Furthermore, we process your personal data to pursue our legitimate interest to run, maintain and develop our business and to create and maintain customer relationships. When choosing to use your data on the basis of our legitimate interests, we weigh our own interests against your right to privacy and e.g. provide you with easy to use opt-out from our marketing communications and use pseudonymized or non-personally identifiable data when possible.

In some parts of the Agro Trade Georgia Services, you may be requested to grant your consent for the processing of personal data. In this event, you may withdraw your consent at any time.

  1. RECIPIENTS

We only share your personal data within the organization of Agro Trade Georgia if and as far as reasonably necessary for the purposes of this Privacy Statement.

We do not share your personal data with third parties outside of Agro Trade Georgia’s organization unless one of the following circumstances applies:

For the purposes set out in this Privacy Statement and to authorized service providers

To the extent that third parties (such as the product seller which prepare your order and our courier partners who deliver your order) need access to personal data in order for us to perform the Agro Trade Georgia Services, we provide such third parties with your data. Furthermore, we may provide your personal data to our affiliates or to authorized service providers who perform services for us (including data storage, accounting, sales and marketing) to process it for us and to payment service providers to process your payments to us.

When data is processed by third parties on behalf of Agro Trade Georgia, Agro Trade Georgia has taken the appropriate contractual and organizational measures to ensure that your data are processed exclusively for the purposes specified in this Privacy Statement and in accordance with all applicable laws and regulations and subject to our instructions and appropriate obligations of confidentiality and security measures.

Please bear in mind that if you provide personal data directly to a third party, such as through a link in the Agro Trade Georgia Services, the processing is typically based on their policies and standards.

For legal reasons and legal processes

We may share your personal data with third parties outside Agro Trade Georgia if we have a good-faith belief that access to and use of the personal data is reasonably necessary to: (i) meet any applicable law, regulation, and/or court order; (ii) detect, prevent, or otherwise address fraud, crime, security or technical issues; and/or (iii) protect the interests, properties or safety of Agro Trade Georgia, the Users or the public as far as in accordance with the law.

For other legitimate reasons

If Agro Trade Georgia is involved in a merger, acquisition or asset sale, we may transfer your personal data to the third party involved. However, we will continue to ensure the confidentiality of all personal data. We will give notice to all the Users concerned when the personal data are transferred or become subject to a different privacy statement.

With your explicit consent

We may share your personal data with third parties outside Agro Trade Georgia when we have your explicit consent to do so. You have the right to withdraw this consent at all times free of charge by contacting us.

  1. STORAGE PERIOD

Agro Trade Georgia does not store your personal data longer than is legally permitted and necessary for the purposes of providing the Agro Trade Georgia Services or the relevant parts thereof. The storage period depends on the nature of the information and on the purposes of processing. The maximum period may therefore vary per use.

Most personal data relating to a User’s user account with the Agro Trade Georgia Services will be deleted after a period of 90 days have lapsed after the User has deleted its user account with the Agro Trade Georgia Services. Thereafter, a part of the personal data relating to a User’s user account with the Agro Trade Georgia Services may be stored only as long as such processing is required by law or is reasonably necessary for our legal obligations or legitimate interests such as claims handling, bookkeeping, internal reporting and reconciliation purposes. All personal data relating to a User’s user account with the Agro Trade Georgia Services will be deleted within a period of 10 years after the User has deleted its user account with the Agro Trade Georgia Services, with the exception of personal data required in certain rare situations such as legal proceedings.

We will store Analytics Data of Users that do not have an account with the Agro Trade Georgia Services for a period of 90 days.

  1. YOUR RIGHTS

Right of access

You have the right to access and be informed about your personal data processed by us. We give you the possibility to view certain data through your user account with the Agro Trade Georgia Services or request a copy of your personal data.

Right to withdraw consent

In case the processing is based on a consent granted by the User, the User may withdraw the consent at any time free of charge. Withdrawing a consent may lead to fewer possibilities to use the Agro Trade Georgia Services. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Right to rectify

You have the right to have incorrect or incomplete personal data we have stored about you corrected or completed by contacting us. You can correct or update some of your personal data through your user account in the Agro Trade Georgia Services.

Right to erasure

You may also ask us to delete your personal data from our systems. We will comply with such request unless we have a legitimate ground to not delete the data.

Right to object

You may have the right to object to certain use of your personal data if such data are processed for other purposes than necessary for the performance of the Agro Trade Georgia Services or for compliance with a legal obligation. If you object to the further processing of your personal data, this may lead to fewer possibilities to use the Agro Trade Georgia Services.

Right to restriction of processing

You may request us to restrict processing of personal data for example when your data erasure, rectification or objection requests are pending and/or when we do not have legitimate grounds to process your data. This may however lead to fewer possibilities to use the Agro Trade Georgia Services.

Right to data portability

You have the right to receive the personal data you have provided to us yourself in a structured and commonly used format and to independently transmit those data to a third party.

How to use your rights

The abovementioned rights may be used by sending a letter or an e-mail to us on the addresses set out above, including the following information: the full name, address, e-mail address and a phone number. We may request the provision of additional information necessary to confirm the identity of the User. We may reject or charge requests that are unreasonably repetitive, excessive or manifestly unfounded.

  1. DIRECT MARKETING

The User has the right to prohibit us from using the User’s personal data for direct marketing purposes, market research and profiling made for direct marketing purposes by contacting us on the addresses indicated above or by using the functionalities of the Agro Trade Georgia Services or the unsubscribe possibility offered in connection with any direct marketing messages.

  1. INFORMATION SECURITY

We use administrative, organizational, technical, and physical safeguards to protect the personal data we collect and process. Measures include for example, where appropriate, encryption, pseudonymization, firewalls, secure facilities and access right systems. Our security controls are designed to maintain an appropriate level of data confidentiality, integrity, availability, resilience and ability to restore the data. We regularly test the Agro Trade Georgia Services, systems, and other assets for security vulnerabilities.

Should despite of the security measures, a security breach occur that is likely to have negative effects to the privacy of the Users, we will inform the relevant Users and other affected parties, as well as relevant authorities when required by applicable data protection laws, about the breach as soon as possible.